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Help & FAQs
Frequently asked questions
Setting up FAQs
General
If you have a stolen or lost package you must file a claim through USPS. Once we drop your package off to USPS, we are no longer responsible. It is their responsibility to get it to you safely. File a USPS claim using the following link: https://www.usps.com/help/claims.htm. Please contact us at contactus@naturallyoranj.com for further assistance.
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